Integrations and AI · Taskending editorial team
Create Taskending requests from your own application
Project-scoped API intake lets a customer submit support work from the application they already use. Limit authorization to the required project and operation.
Updated: · 1 min read
How to apply it
An authorized administrator configures the supported API connection. Store keys on your server, never in browser code or a public repository. Match current endpoints and required fields to your installation. Begin with synthetic data.
A concrete example
A “Report a problem” form can send a title, description and necessary customer context to your server. The server creates a request in the permitted project. The success shown to the user should reflect an actual accepted API result.
What to watch for
This does not mean exposing every API operation to customers. Do not blindly trust project or user identifiers supplied by a client. Consider how retries might produce duplicate requests.
How to check the outcome
Verify successful and unauthorized cases separately. Check the resulting company, project and customer visibility.
Try it in your own workflow.
Create a company workspace and your first issue. Taskending is currently free.
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