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Teams and workspaces · Taskending editorial team

A data-mapping checklist for moving from Jira

A successful migration requires more than matching issue counts. Preserve status, identity, customer visibility, comments and attachment context.

Updated: · 1 min read

How to apply it

Prepare a small example using Taskending’s supported JSON import preview. Compare source keys, statuses, priorities, assignees and parent relationships. Establish a backup and rollback plan. Do not assume every data type moves with one click.

A concrete example

A Jira service request can include internal notes and public replies. Importing both with identical visibility changes information access. An attachment link also does not prove the binary file was copied into the new system.

What to watch for

Hidden email addresses can prevent identity mapping. Incomplete source pagination can omit comments or worklogs. List these differences before shutting down the old platform.

How to check the outcome

Inspect open support, large attachments, child issues and closed-sprint examples individually. Migration is incomplete if users cannot reach the context they need.

Try it in your own workflow.

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